studio policies

Woke Mind Body Studio Terms & Conditions and Policies
~Renters and Facilitators~

Booking Request

A booking request must be completed and submitted for all new practitioner, class or event.  Reserved space may only be used by the individual or group that reserved it. It is prohibited to transfer a reservation to another individual or group without prior notice to, and written authorization from, Woke Mind · Body Studio, LLC.

Booking Agreement

A booking agreement between Woke Mind Body Studio, LLC and the practitioner, facilitator, or  instructor renting the facilities to see clients, host a class/workshop/ training or networking event must be completed and signed by both parties.  This agreement ensures that all of the rental terms are documented. If a discrepancy arises, there will be a document that the parties can refer back to. To confirm your rental, Woke requires a 50% down payment at the time of booking. 

Studio Booking Rates

Visit the book space page for the most up-to-date pricing.

Practitioner Requirements
Massage Therapists, Hypnotherapists and other services requiring licensure by the State of Michigan:

  • Scanned copy of Michigan Licensure and Certification, emailed to wokestudiolansing@gmail.com
  • Scanned copy of professional liability Insurance with Woke Mind Body Studio added, emailed to wokestudiolansing@gmail.com
  • Optional: Business cards, brochures, etc. for display in reception area
  • Your own massage lotions & oil, and your own sheets and bedding to be used on the treatment table/furniture provided

Practitioners of services not requiring licensure by the State of Michigan (Reiki, Energy Therapy, Coaching & Mentoring, Reflexology, Aromatherapy, etc.):

  • Scanned copy of signed Certificate of Education, emailed to wokestudiolansing@gmail.com
  • Scanned copy of professional liability Insurance with Woke Mind Body Studio added, emailed to wokestudiolansing@gmail.com
  • Optional: Business cards, brochures, etc. for display in reception area
  • Your own sheets, bedding and other appointments to be used on the treatment table provided

Practitioners will have 15minutes before and after each 1 hour session for set-up and clean-up. Please leave the space as you found it or better. For this you have our sincere appreciation and eternal gratitude. If you require additional time, it will be added to your total booking fee.

Social Media and Email Advertising, Event Posting and Collateral Sharing created by the Practitioner/Facilitator

When creating flyers, images, advertisements and social media posts for events held at Woke Mind · Body Studio, our marketing and branding standards & guidelines require you to adhere to specific standards:

  • Woke will be listed only as Woke Mind Body Studio.
  • The Woke logo cannot be used without consent and the only file type authorized is a high resolution jpg or png provided by Woke Mind Body Studio.
  • As a courtesy, please forward a copy for review of the marketing material prior to distributing

Logo Usage Standards

  • Logo Size: The optimal size of the logo depends on the design. Use your best judgment to keep the logo prominent but not overpowering. The logo should not be reproduced smaller than one inch in length.
  • Logo in Frames and Boxes: Do not confine the logo within a box or frame.
  • Logo Colors: The official Woke logo is PANTONE 2479 and PANTONE 2232. The black version of the logo may be used for materials that require black and white printing. It is also acceptable to reproduce the entire logo reversed (in white against a dark background). It is not acceptable to use the logo in any color other than the colors specified in this document.
  • Logo on Color Backgrounds: Avoid placing the logo on competing backgrounds. Maintain sufficient contrast with the background. Use the color logo when the background color is light enough not to interfere with logo visibility. If the background is dark, use a white logo.

Partial Payment(s)
Woke Mind · Body Studio does not accept partial payments for facility rental.  Woke accepts payment in the form of cash, debit or credit only.

PayPal Electronic Checks
Paypal e-checks are not accepted by Woke Mind · Body Studio.  E-check payments will be returned/canceled, and cash or credit payment requested.

Outstanding Rental Balances
Failure to pay outstanding balances will result in Woke Mind · Body Studio revoking booking privileges.

Practitioner/Facilitator Gift Certificates & Scholarships Used for Class/Event Enrollment

Woke Mind · Body Studio does not waive their operational fee’s for those using gift certificates and scholarships toward enrollment.  The practitioner/facilitator is responsible for covering those amounts.

Key-Holders
Keys to the studio may be issued to practitioners and facilitators who rent/access the facility on a weekly basis. However, meeting these criteria in no way obligates Woke to provide a key and they may only be provided once an agreement of mutual trust and assurances of best practices has been established between the practitioner/renter and the owner of Woke Mind · Body Studio, LLC.  Making a copy of the key is prohibited and will result in booking privileges being revoked.

Cancellation, Late Cancellation and No-Show Policy
72 hour advanced notice is required when canceling an event/treatment at Woke Mind Body Studio. This allows the opportunity for someone else to schedule in the newly available time slot. Failure to cancel appointments at least 72 hours in advance will result in a charge of 50% of the scheduled appointment fee. When canceling an appointment, you are encouraged to re-schedule for a future date, however any outstanding cancellation fee’s must be paid prior to re-booking.

Enrollment Numbers and Fee’s for Premium Days and Times
Premium time slots have different requirements that must be met in order to utilize the studio space during premium days and times.  Premium time slots are as follows:

  • Monday, Tuesday, Wednesday and Thursday from 5:00 pm to 9:00 pm
  • Saturday & Sunday from 10:00 am to 8:00 pm

Premium Time Slot Weekly Classes: Enrollment and revenue numbers for premium days and times must be at a minimum to continue holding your weekly class or event in that time slot.  Woke Mind · Body Studio will review enrollment and revenue numbers for all events to ensure premium time slots are being appropriately scheduled. Success of classes/events in these time slots (listed below) increase when the Practitioner/Facilitator engages in active and obvious marketing practices to build enrollment numbers.  If minimum numbers aren’t being met 70% of the time, Woke Mind · Body Studio reserves the right to adjust schedules to encourage larger enrollment.

  • Events will be charged 30% of the total fee’s collected. The total charge payable to Woke must at least meet the minimum requirement of being equal to $35 per hour.
  • If the percentage due to Woke does not meet/exceed the minimum due, the renter will be charged a flat fee of $35 per booked hour.

Premium Time Slot Events: Events held during premium days/times have the following requirements:

  • Events will be charged 30% of the total fee’s collected. The total charge payable to Woke must at least meet the minimum requirement of being equal to $35 per hour.
  • If the percentage due to Woke does not meet/exceed the minimum due, the renter will be charged a flat fee of $35 per booked hour.

Woke Mind · Body Studio will review enrollment numbers for all events to ensure premium time slots are being appropriately scheduled. Success of classes/events in these time slots increase when the Practitioner/Facilitator engages in active and obvious marketing practices to build enrollment numbers.  Price your premium day/time events accordingly and market frequently.  

Client/Facilitator/Practitioner No-Show
A no-show is considered forgetting or consciously choosing to forgo an appointment/event.

  • Treatment room rental refunds will not be given for client no-shows.
  • Rental credit will not be given for facilitators and practitioner no-shows.

Late Arrivals
Treatment appointments have been arranged by you and your client. If you arrive late, your session may be shortened in order to accommodate other practitioners and clients whose appointments follow yours. Depending on how late you arrive, you may not be permitted the entire 60 minute treatment allotment and set-up/clean-up time. Regardless of the length of therapy given, you will be responsible for the cost of the period booked.

Event Policies

Food & Catering
The bringing in of food and/or catering must be pre-approved. Portable snacks and coffee/water/tea are permitted. However, food and beverage spills often go unseen; to avoid this, when catered events are permitted, the mopping of all accessed studio floors, kitchen areas and hallways will be required.  Additional cleanup after the event deemed necessary by Woke will be assessed a fee of $75.00/hr. Alcohol is not allowed at Woke Mind Body Studio events/classes/sessions without prior consent and only at specific events.  Woke Mind · Body Studio, LLC does not provide alcoholic beverages. 

Table & Chair Placement
Basic setup is included with a booking. Woke will provide minimal initial setup before the time block begins. Any furniture required, or moving of chairs, tables, etc. from the original setup is the booker’s responsibility. However, this must be done in a way that does not scratch the floor (no pushing/dragging tables – LIFTING ONLY) or damage the facilities in anyway.  Deep gouges and scratches to the floors as a result of dragging furniture will result in a $300.00 charge.  

Interior Décor
Art and decorative items displayed in the studio may not be removed. You may add pre-approved items for décor purposed, however please consult with Woke staff if you are unsure what is acceptable and what is not. 

Special Requests
Any special requests that extend beyond provisions of this agreement need to be presented to Woke for approval in advance of the event, preferably at the time of agreement signing. 

Equipment Rental
You are welcome to rent equipment from an outside source. No delivery of rented items will be received prior to the renter’s time block – we simply do not have the storage space to accommodate it. The renter is responsible for receiving, set-up and tear-down of all rental items, and to transport away such items after the class or event.

Consecutive Day/Weekend Rental
A key may be provided to you in the event of a consecutive day/weekend rental of the facilities.  Please leave the key in the designated space at the end of your event.  Making copies of the key is prohibited and will result in booking privileges being revoked.

Cleaning & Exiting Policy
The Renter is required to leave the premises clean and ready for use. This includes any stacking/storage of tables and chairs if necessary, debris removed from floors, floors swept and mopped if food/catering was present, décor removed from the walls, all trash cans emptied and trash securely bagged and placed in the dumpster in the back parking lot.   Additional cleanup after the event deemed necessary by Woke will be assessed a fee of $75.00/hr.  If the space is used for less than the time previously agreed-upon, the full rental fee will still be assessed. Renter must check out of building with Woke staff prior to leaving the property at the end of the event, or properly secure the space so re-entry may be obtained only by authorized individuals.


Woke Mind Body Studio Terms & Conditions and Policies
~Clients, Customers & Students~

Disclaimer:  Woke Mind Body Studio, LLC services are not a substitute for financial, legal, medical or other health information, advice, or guidance, including professional mental health services. Woke Mind Body Studio, LLC services should never replace the advice of a doctor, lawyer, or any other licensed professional.

Event Participation
Class/event participation is not guaranteed or confirmed until full payment has been received by Woke Mind Body Studio, LLC prior to the start of the class, event or session.  You will be charged for the total amount at the time of registration or booking.

Individual Session Cancellation
If you are unable to attend a session, cancellations made 24 hours in advance will receive a full credit that may be used toward a future session  booked within 90 days. Woke does not provide refunds, only credit.  No exceptions.

Event Cancellation
If you are unable to attend a workshop/class or session, cancellations made 24 hours in advance will receive a full credit that may be used toward a future event or workshop booked within 90 days.

Event Credit
Sometimes class or workshop material simply isn’t a good fit. IF you communicate with the course facilitator within the first hour of the start of the class, session or workshop, Woke Mind Body Studio, LLC is happy to discuss a credit that may be used toward a future event or workshop booked within 90 days. However, objections must be made known prior to your leaving the premises. No exceptions.

Event/Workshop Content
Content and material presented by Woke Mind Body Studio, LLC is based on personal experiences, education and research. Much like life, you may experience a belief, practice or technique that does not jive with your vibe. This is a normal part of the growth process and we simply ask you to be open to the possibility of an alternate point of view or belief.  This is tolerance.  The ability to embrace a belief outside of your current system is an indicator that you are open to growth and expansion – it is not a dis-empowerment of your current views. Be open to other theories, practices and opinions.  Be open to healing, and releasing all self-limiting beliefs. For this, you have our everlasting gratitude.

Equitable Exchange of Energy & Value
Woke Mind Body Studio, LLC offers support and guidance at all levels, allowing you to work with us no matter your path or circumstances.  If you cannot enroll in a session or program due to cost, Woke Mind Body Studio, LLC is happy to discuss alternatives. However, the willingness to discuss your situation, in no way obligates Woke Mind Body Studio, LLC to offer services at a reduced rate or free of charge.  If an “inability” to pay in full is due to emotional or fear-based blocks, please let me know and I’m happy to share resources to help guide you to a place where you are free of obstacles to work with me.  You have my gratitude for recognizing the value of the significant healing you can achieve via Woke’s offerings.

Cell Phone Policy 
It’s crucial to maintain positive energy during a meditation, workshop, class or session.  Interruption by a ringing/beeping cell phone and texting/conversation is the fastest way to lower the collective vibe.  While Woke Mind Body Studio, LLC understands the need to have your cell phone handy:  1) Cell phones are required to go on vibrate before the start of the class/work group/session.  2) If the student must place or take a call, please exit the classroom prior. Do not answer the call while in hearing distance of the class – there is zero tolerance for this. 3) If the above policies are disregarded, you will be reminded.  A second infraction will result in your being asked to leave the class/session or work group and no refund will be given.

Partial Payment(s)
Woke Mind · Body Studio does not accept partial payments for classes, workshops, reading or healing services.  Woke accepts payment in the form of cash, debit & credit only.

Scholarships
Donations may be made to sponsor enrollment in any program or session. If you would like to give the gift of a scholarship, contact Jo Figueras at 517.348.2271.  Scholarships are non-refundable. No exceptions.

Gift Certificates
Woke Mind Body Studio Gift Certificates may be purchased for events and services facilitated and rendered by the owner, Jo Figueras. Classes, events and services offered by other practitioners are not covered by a Woke Mind Body Studio gift certificate but you may be able to purchase directly from the individual facilitator/practitioner.  If you would like to give the gift of a Woke Mind Body Studio gift certificate, contact Jo Figueras at 517.348.2271.  Gift certificates are non-refundable. No exceptions.

 

Location 1133 South Washington Avenue, Lansing, MI 48910 Phone 517.348.2271 E-mail wokestudiolansing@gmail.com Hours Business Office Hours: M-F, 11am-5pm; Studio Hours: by appointment/class or event
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